Describe the door and key situation
Explain whether a key is inside, missing, damaged or broken in the lock. Mention any existing sticking or misalignment. These details help separate straightforward entry assistance from hardware that may also need repair.
Do not force the door or keep turning a damaged key. If someone is in immediate danger, call 911 first. For a lockout without immediate danger, call during business hours and confirm availability for your location.
Business-hours emergency help
