Keys inside versus keys missing
When the usable key is inside, regaining entry may be the immediate need. When all keys are missing, opening the door alone will not provide a way to start the car. Describe both needs so the service discussion covers the actual situation.
If a spare is available, explain whether it can be brought to the vehicle safely. Avoid repeated improvised entry attempts that could damage the door, seals, glass or lock.
Replacement for missing keys
